New Fixed Income Trading Service Cell – Trademate

Hello Customer,

We inform you that as of today, we have started the operation of the new Fixed Income Trading Service Cell (Trademate).

This initiative reinforces our commitment to providing specialized and excellent service, consolidating our position as the platform that accelerates our clients' performance the most.

Topics addressed:

• Trading rules and inquiries about offers and transactions
• Clarifications on fixed income trading
• Business management and Voice support
• Questions about negotiable product content on the website
• Issues related to the FIX/TM Link protocol
• Support for the Trademate electronic platform
• Negotiated assets: Federal Public Securities, Debentures, CRI, CRA, CFF, and CBIO

Service hours: Monday to Friday, from 8:00 AM to 7:45 PM.
Service channels: Phone: +55 11 2565-5035

Emails: [email protected] | [email protected]