Sinacor
Sinacor
Administrative
Please contact this service to inquire about the following topics:
• CLI (Client Registration)
• GAS (Access Management)
• CA (Access Control)
• IAPO (Support Data)
URA option
3 - 4
Direct phone
+55 11 2565-5054
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday from 6:00 am to 6:00 am
Invoice and positions
Please contact this service to inquire about the following topics:
• BMF (BMF Invoicing)
• BOL (Bovespa Invoicing)
• BTC (BTC Invoicing)
• CF (Fiduciary Custody)
• AR (Results Calculation)
URA option
3 - 2
Direct phone
+55 11 2565-5052
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday from 6:00 am to 6:00 am
Infrastructure and implementation
Please contact this service to inquire about the following topics:
• System Implementations
• SINACOR version updates
• Server configuration parameters
• Environment review and Infrastructure
• Operational questions
URA option
3 - 5
Direct phone
+55 11 2565-5055
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday from 6:00 am to 6:00 am
Certification
Please contact this service to inquire about the following topics:
• B3 Projects Certification
• SINACOR approval
• Scheduling of approval update
• Scheduling of certification update
• Scheduling of production update
URA option
3 - 6
Direct phone
+55 11 2565-5056
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday from 9:00 am to 6:00 pm
Financial
Please contact this service to inquire about the following topics:
• TES (Treasury)
• CTB (Accounting)
• CCO (Current Account)
• CTP (Accounts Payable)
• GCT (GERCONTA - Account Management)
• GAR (Collateral)
• E-finance
URA option
3 - 1
Direct phone
+55 11 2565-5053
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday from 6:00 am to 6:00 am
Middle Office
Please contact this service to inquire about the following topics:
• MOR (Order Module)
• ORD (Bovespa Orders)
• OMF (BMF Orders)
• AUM (Unified Allocation)
• MCI (Instrument Registration)
• ACL (Limit Monitoring)
• CTL (Control Monitoring)
• Messaging
URA option
3 - 3
Direct phone
+55 11 2565-5051
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday from 6:00 am to 6:00 am