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Sinacor

Administrative

Please contact this service to inquire about the following topics:

•    CLI (Client Registration)
•    GAS (Access Management) 
•    CA (Access Control) 
•    IAPO (Support Data)

URA option

3 - 4

Direct phone

+55 11 2565-5054

Opening hours

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday from 6:00 am to 6:00 am

Invoice and positions

Please contact this service to inquire about the following topics:

•    BMF (BMF Invoicing)
•    BOL (Bovespa Invoicing)
•    BTC (BTC Invoicing)
•    CF (Fiduciary Custody)
•    AR (Results Calculation)

URA option

3 - 2

Direct phone

+55 11 2565-5052

Opening hours

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday from 6:00 am to 6:00 am

Infrastructure and implementation

Please contact this service to inquire about the following topics:

•    System Implementations
•    SINACOR version updates
•    Server configuration parameters
•    Environment review and Infrastructure
•    Operational questions 

URA option

3 - 5

Direct phone

+55 11 2565-5055

Opening hours

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday from 6:00 am to 6:00 am

Certification

Please contact this service to inquire about the following topics:

•    B3 Projects Certification
•    SINACOR approval
•    Scheduling of approval update
•    Scheduling of certification update 
•    Scheduling of production update

URA option

3 - 6

Direct phone

+55 11 2565-5056

Opening hours

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday from 9:00 am to 6:00 pm

Financial

Please contact this service to inquire about the following topics:

•    TES (Treasury)
•    CTB (Accounting)
•    CCO (Current Account)
•    CTP (Accounts Payable)
•    GCT (GERCONTA - Account Management)
•    GAR (Collateral)
•    E-finance

URA option

3 - 1

Direct phone

+55 11 2565-5053

Opening hours

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday from 6:00 am to 6:00 am

Middle Office

Please contact this service to inquire about the following topics:

•    MOR (Order Module)
•    ORD (Bovespa Orders)
•    OMF (BMF Orders)
•    AUM (Unified Allocation)
•    MCI (Instrument Registration)
•    ACL (Limit Monitoring)
•    CTL (Control Monitoring)
•    Messaging
 

URA option

3 - 3

Direct phone

+55 11 2565-5051

Opening hours

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday from 6:00 am to 6:00 am