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OTC

Assets and settlement

Please contact this service to inquire about the following topics:

•    Request to enable parameters for registration of Fixed Income assets and trades
•    Payment of ITR (Rural Territorial Tax) 
•    Free of payment transfer of asset positions 
•    Blocking/Unblocking of assets 
•    Change in Fixed Income assets, except securities
•    Lien on deposited and registered assets
•    Endorsement of hard-copy assets 
•    Proof of ownership letter
•    Fixed Income asset reports and files 
•    Support for the NoMe system – Fixed Income assets
•    Settlement of financial position – OTC
•    Update of Fixed Income PU (Unit Price) 
•    Registration of Fixed Income asset trades
•    Allocation failure on MDA (Asset Distribution Module) - Adjustment of investors 
•    Exclusion of cash assets – Registered Regime type
 

URA option

2-1-5

Direct phone

+55 11 2565-5041

Opening hours

Monday, Tuesday, Wednesday, Thursday, Friday from 6:30 am to 8:00 pm

Credit and agriculture

Please contact this service to inquire about the following topics:

•    Questions about characteristics of Credit and Agricultural products on NoMe
•    Registration of products like CDA/WA/CPR/NCR/CRP
•    Change of Credit and Agriculture assets
•    Exclusion of asset characteristics - Registered Regime type
•    Transfer of custody position free of payment
•    Endorsement of hard-copy assets
•    Proof of digital and physical ownership (Similarity/Authenticity)
•    Adjustment of custody position to Credit and Agriculture assets
•    Support for files and layouts
•    Registration Debt Certificate (digital and physical)
•    Update of Unit Price (PU) related to the Credit and Agriculture assets
 

URA option

2-1-3

Direct phone

+55 11 2565-5047

E-mail

[email protected]

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Opening hours

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday from 8:00 am to 8:00 pm

OTC Derivatives

Please contact this service to inquire about the following topics: 

•    Support on how to use the NoMe system
•    Change of non-CCP derivatives  
•    Assignment/transfer of position 
•    Questions about fees
•    Questions about applying a corporate action to Flexible Options on Equity
•    Registration of new variables
•    Registration of new strategies for non-CCP swaps 
•    Questions about indices and quotations
•    Registration of underlying asset for COE
•    Monitoring of PU (Unit Price) for non-CCP derivatives 
•    MTM monitoring of non-CCP derivatives.
 

URA option

2-1-1

Direct phone

+55 11 2565-5044

E-mail

[email protected]

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Opening hours

Monday, Tuesday, Wednesday, Thursday, Friday from 8:00 am to 8:00 pm

Card receivables and Mercantile trade bills

Please contact this service to inquire about the following topics:

Receivables:

  • Support for RCC Registration processes 
  • Claim Request
  • First access
  • Queries
  • Questions about NoMe RCC  

 

 

Trade Bills:

  • Support for trade bill registration processes
  • Questions about functionalities
  • Questions about reconciliation
  • Errors and layout;
  • Findings.
     

URA option

2-1-4

Direct phone

+55 11 2565-5046

Opening hours

Monday, Tuesday, Wednesday, Thursday, Friday from 9:00 am to 7:30 pm